FAQ
Q. What is the concept behind exaBase Studio?
A. For the product concept, please refer to the Introduction and Product Overview pages.
For detailed information about the system architecture, please see the Architecture of exaBase Studio page.
Q. What are templates?
A. There are two types: standard and custom templates.
- Standard templates: This refers to a collection of various application samples created by reusable exaWizards. These will be updated periodically, and the variety will be expanded.
- Custom templates: After creating unique applications, customers can register them as templates for reuse within their organization.
Q. I want to back up an application I have created.
A. Please refer to the App Management page.
As a simple backup method, you can export the created application in JSON format to save the canvas data.
The exported JSON file does not include secret values, and registration of secrets will be required upon importing the JSON file.
Q. Is it possible to separate system administrators from regular users?
A. Permissions can be set for each user.
If you have any questions as an administrator, please refer to the Account Privilege Settings page for details on setting account permissions.
Q. Which programming languages are supported?
A. It can be used with any programming language.
Since container-based development is possible using Docker and Docker Compose, it can be utilized with any programming language or library. At exaWizards, we often build applications using Python and Node.js.
Q. I would like to contact support because the management screen is not displaying.
A. Before contacting us, please check the Troubleshooting Guide page and the Technical FAQ page.
Since it may be related to organization or canvas permission settings, please first verify your account registration status and permission settings, and contact your organization's administrator or the canvas and space administrator. If the issue is still unresolved, please reach out to exaWizards support.
Q. I would like to consult, how can I get support?
A. Please refer to the Customer Support page.
If the above page does not resolve your issue or if you have any questions, please kindly check with the exaWizards business representative directly.
Q. I want to know development samples for connecting to LLMs.
A. For details, please refer to the Application Building / Using Sample Projects page.
There are samples in the section on how to create an app using sample projects, so it would be helpful if you could check it out.
Q. Are the endpoints fixed at ports 80 and 8080?
A. The port number will be displayed when connecting the endpoint to the SideApp.
This port number is not for endpoint connection but is the port number used to communicate with the system running as the connected SideApp. If the port number is valid, any value can be set.
